FAQ

     
Q : Do I need to buy a game from Steam ?
A : Yes. We only offer a service not a game.
 
Q : What OS does this work ?
A : At this moment, Windows, macOS and Ubuntu.
 
Q : How much internet speed do I need for this service ?
A : 20 mbps at minimum. 30 mbps is recommended. Also, fibre optic internet is required.
 
Q : Shared VS Dedicated machine, what is different ?
A : Shared - machine is shared with others when not in used, meaning that you have a chance that a machine might not be available for you at the time you play. Dedicated - machine is always preserved just only for your usage. You do not have to worry about resource is not available for you.
 
Q : I cannot find a game I want to play. What to do ?
A : You can make a game request and we will add a new game once we have tested.
 
Q : I have paid a money but I have a trouble using POWERCLOUDGAMING. What to do ?
A : If we cannot really fix the issue, we will make a refund the rest for you.
 

CONTACT US

     
Support Hour 11:00 - 24:00 GMT+7
Chat Support Facebook Messenger
Call Support 089-509-2020, 081-825-1800, 084-148-7957
Purchase Order sale@powercloudgaming.com
Technical Support support@powercloudgaming.com
Banking Account 773-2-32148-3, Kasikorn Bank, Suwannee Sakneramitr 015-8-02776-3, Kasikorn Bank, Sirikate Owasit